FAQs

• All Pretty And Prayed Up Items are Custom  Made, So therefore once orders are placed, they can not be canceled.  Processing, Packaging, And Shipping is 7-10 business days. (Does not include weekend or holidays, or high sale days)
• All orders are shipped via USPS.
• [Pretty And Prayed Up] is not responsible for any orders that are lost, mishandled, misplaced, or stolen. You will need to contact USPS directly to report a claim for any orders that state DELIVERED. 
• All Pre-Ordered items will be processed within 30 days. Please purchase your items accordingly. 
• Once your orders have shipped, please refer to your tracking number, and contact USPS directly for updates. 
• Please verify your shipping address is correct before confirming your order, as [Pretty And Prayed Up] is not responsible for orders mailed to incorrect addresses.
• We pride ourselves on providing the absolute best [Pretty And Prayed Up] apparel items there is, and we hope that you absolutely love them!
• ...But in case you are not completely happy with them, you can return the item within 7 days of the delivered date for exchange or credit ONLY. 
• There will be no refunds. 
• To exchange or return an item, you will need to contact our customer support team at support@prettyandprayedup.com for the proper return instructions. PLEASE DO NOT return any items before contacting our support team first. 
• Items need to be in good/saleable conditions for return or exchange to be given. (no deodorant stains, no fragrance, and have not been worn, etc)
• Shipping cost can not be refunded, and the customer will be responsible for shipping the item back for the return.
• If the exchange is for an item that is higher than the item that the customer is returning or exchanging than a new invoice for the additional cost will be emailed and need to be paid before new item is shipped out. 
• The customer is responsible for all shipping cost outgoing and incoming. 
• Once the item has been received by our support team, please allow 7-14 business for processing and shipping. 
• Any additional questions, feel free to email us at support@prettyandprayedup.com
• In the event an item is oversold, your item can be refunded, or you can choose another item of your choice.

 

• T-Shirts are UNSIEX. Consider ordering a size down if you are wishing to obtain a more fitted fit.
• Sweatshirts, Hoodies, and Heavy Garment Items are UNISEX, which runs bigger. 
• T-shirts are 100% Airbume/Ringspun Cotton (Super Soft/Comfortable to the Skin
• Pretty And Prayed Up is not responsible for incorrect sizes ordered. IF you have any questions about sizing - please email us and we'd be more than happy to assist! (support@prettyandprayedup.com)
• Models are figures of all sizes. T-shirt sizes are not guaranteed to fit the same on everyone. 
• Any questions or concerns, shoot us a email! (support@prettyandprayedup.com)