FAQs

Shipping FAQ's
  • All Pretty And Prayed Up Items are Custom  Made, So therefore once orders are placed, they can not be canceled. Due to COVID-19 pandemic, Processing, Packaging, And Shipping is 10-15 business days. (Does not include weekend or holidays, or high sale days)
  • All orders are shipped via USPS.
  • [Pretty And Prayed Up] is not responsible for any orders that are lost, mishandled, misplaced, or stolen. You will need to contact USPS directly to report a claim for any orders that state DELIVERED. 
  • All Pre-Ordered items will be processed within 30 days. Please purchase your items accordingly. 
  • Once your orders have shipped, please refer to your tracking number, and contact USPS directly for updates. 
  • Please verify your shipping address is correct before confirming your order, as [Pretty And Prayed Up] is not responsible for orders mailed to incorrect addresses.
  • We pride ourselves on providing the absolute best [Pretty And Prayed Up] apparel items there is, and we hope that you absolutely love them!
  • ...But in case you are not completely happy with them, you can return the item within 7 days of the delivered date for exchange or credit ONLY. 
  • There will be no refunds. 
  • To exchange or return an item, you will need to contact our customer support team at support@prettyandprayedup.com for the proper return instructions. PLEASE DO NOT return any items before contacting our support team first. 
  • Items need to be in good/saleable conditions for return or exchange to be given. (no deodorant stains, no fragrance, and have not been worn, etc)
  • Shipping cost can not be refunded, and the customer will be responsible for shipping the item back for the return.
  • If the exchange is for an item that is higher than the item that the customer is returning or exchanging than a new invoice for the additional cost will be emailed and need to be paid before new item is shipped out. 
  • The customer is responsible for all shipping cost outgoing and incoming. 
  • Once the item has been received by our support team, please allow 7-14 business for processing and shipping. 
  • Any additional questions, feel free to email us at support@prettyandprayedup.com
  • In the event an item is oversold, your item can be refunded, or you can choose another item of your choice.

 

  • T-Shirts are UNSIEX. Consider ordering a size down if you are wishing to obtain a more fitted fit.
  • Sweatshirts, Hoodies, and Heavy Garment Items are UNISEX, which runs bigger. 
  • T-shirts are 100% Airbume/Ringspun Cotton (Super Soft/Comfortable to the Skin
  • Pretty And Prayed Up is not responsible for incorrect sizes ordered. IF you have any questions about sizing - please email us and we'd be more than happy to assist! (support@prettyandprayedup.com)
  • Models are figures of all sizes. T-shirt sizes are not guaranteed to fit the same on everyone. 
  • Any questions or concerns, shoot us a email! (support@prettyandprayedup.com)